PORT COQUITLAM SKATING CLUB POLICIES
REGISTRATION:
Registration priority will be given to Port Coquitlam Skating Club members who are in good standing. The Director of Skating (in consultation with the club coaches and the board of directors) will set session qualifications, and limits based on Skate Canada regulations for insurance and safety. Once the registration deadline is passed, skaters are considered on a first come, first serve basis according to registration priority policies.
WITHDRAWAL OF PROGRAMS:
The Port Coquitlam Skating Club has a “No Refund” policy and reserves the right to change or cancel sessions (for various reasons including safety hazards due to inclement weather, city equipment failure, and/or city decision of facility closure). Notification will be sent to the email listed. An ice credit will be given due to last minute cancelations by the city. The club itself is responsible solely for any inquiry, and is not the responsibility of the City of Port Coquitlam. Please direct all questions directly to the club contacts on the website.
*Exceptions, due to extreme circumstances (injury), will be considered through the Port Coquitlam Skating Club's Board of Directors. Request for refunds for medical reasons must be submitted in writing to the Port Coquitlam Skating Club Board of Directors and must be accompanied by a doctor's note to be considered. The skater must have missed a minimum of 14 consecutive registered days to be considered. Refunds will not be considered for skaters who miss only some of their registered sessions or use drop in ice. If a refund is approved, it will be returned as a credit for future registrations. A doctor's note (medical certification) will be required for injuries.
There are no refunds or reimbursements once a season begins. Skaters may withdraw prior to season start date forfeiting a $25 administration fee.
PAYMENT OF SKATING FEES:
The Port Coquitlam Skating Club accepts Visa or MasterCard through the online registration program for the payment of fees. Skaters with outstanding fees will not be permitted on the ice until fees are paid. It is the member’s responsibility to ensure their account is in good standing.
PAYMENT SCHEDULE:
Depending on the length of a program, skaters may have the option of paying by installments. Payment schedule options are shown during the registration process.
BUY-ONs:
Buy-Ons will be permitted on Bronze, Bronze Advanced, Silver, Gold, Open, Adult/Teen, and Dance/Skating Skills ice sessions when space is available.
Buy-On ice time is available for purchase for STARSkate, and Podium Pathway level skaters at a cost of $17.00 per hour. Skaters purchase Buy-On ice time through EFT (Electronic Funds Transfer) using:
Email: pocofsc@gmail.com (e-transfer must include: Skater's Name, Coach's Name, & Date of Buy-On)
PAYMENT MUST BE MADE PRIOR TO SKATERS STEPPING ONTO THE ICE.
Skaters who have outstanding fees will not be permitted to skate until fees are paid in full.
Priority will be given to Port Coquitlam Skating Club members. Out of club skaters must show Director of Skating proof of their Skate Canada Registration.
ICE CREDITS:
Skaters who receive ice credits from the Port Coquitlam Skating Club must use their ice credits while they are a registered member of the Port Coquitlam Skating Club. If a skater registers with another club (changes their club membership through Skate Canada to another club), said skater forfeits all of their Port Coquitlam Skating Club ice credits. Ice credits cannot be exchanged for cash value at any time. Ice credits are non-transferable.
In order to comply with Skate Canada BC/YT Section Program Assistant Recognition Guidelines, and BC Labour Laws, Program Assistant ice credits/gifts cannot be exchanged for cash value at any time.
COACHING:
Coaching fees are included in the registration cost of the following programs: CANSkate Learn-to-Skate, Shining Stars Academy, Star Academy, Off-Ice Training, and On-Ice Development. Private or Semi-Private lessons at the Bronze, Bronze Advanced, Silver, Gold, and Teen/Adult levels, are not included in the registration cost; and are billed directly from the coach to the skater. Skaters in our Club Programs, including STARSkate, are coached by our coaching team. A managing coach will be assigned when a skater enters the Competitive (Podium Pathway) stream, or begins competing at the Sectional level.
SKATE CANADA HELMET POLICY:
All CANSkate, Shining Stars Academy, Star Academy, Hockey/Ringette Skating Skills Development, and Teen/Adult CANSkate participants (up to and including Stage 5) must wear a CSA (Canadian Standards Association) approved hockey helmet while on the ice. Clubs and skating schools must ensure this policy is enforced during all skating activities including competitions, carnival days, or any other special on ice activities throughout the season for this level of skater. Clubs and skating schools may choose to expand the use of CSA approved hockey helmets in their club as they see necessary.
This policy is a minimum standard.
PRIVACY POLICY:
We adhere to the Skate Canada Privacy Policies:
SKATE CANADA PARENT CODE OF CONDUCT:
VOLUNTEER HOURS:
Every family (from Shining Stars Academy, Star Academy, STARSkate, and Competitive Skate) is required to complete at least two hours of volunteer service for the Port Coquitlam Skating Club. We are a non-profit society, and we require members to help with the smooth running of this club.
If two hours are completed, this $40.00 fee will become a credit on your account, redeemable for future registrations. Ice credits cannot be exchanged for cash value at any time. Ice credits are non-transferable. CANSkaters and Teen/Adult session skaters are exempt from this requirement.

VOLUNTEER POLICY:
The Port Coquitlam Skating Club is proud to be a not-for-profit organization. The Port Coquitlam Skating Club’s Volunteer Policy aims to foster an environment where all members work cohesively towards providing a safe, fun, and accessible community for skaters and families to grow and thrive.
Volunteer Opportunities:
1. Open House (September)
2. Regional Competition (November or February)
3. Holiday Recital (December)
4. Winter Celebration Family Skate (December)
5. First 2 weeks of CANSkate (September, January, April, July)
6. Awards Celebration (May)
7. Fall Pre-Season Boot Camp (August)
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A $40.00 volunteer fee is charged to skaters in the Shining Stars Academy, Star Academy, Bronze, Bronze Advanced, Silver and Gold levels.
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Advance notification and sign-ups for volunteer opportunities will be sent via email for major events.
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The volunteer period is from September to August of each skating year.
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A board member will keep track of volunteer hours, and credit your account with the $40.00 volunteer fee once you have completed 2 hours of volunteer service to the club. Each hour of volunteer service is worth $20.00. Donating food items for events (worth $20.00) also counts as one hour of volunteer service to the club. This credit will show up on your account by the end of June.
Create your own volunteer opportunities!
Reach out to the POCO Skating Club Board of Directors to see what other ways you may be able to help out.
Please reach out at any time to: melaniepocoskatingclub@gmail.com

